Delivery & Returns

Returns & Refunds
Returns must be with 30 days. All customers in the European Union are entitled to a statutory cooling-off period of seven business days. We are happy to exchange or offer a credit note on unsuitable goods returned to us unused or unworn within 30 days together with proof of purchase. Your statutory rights are unaffected.

We pride ourselves in handling your orders quickly, however, some orders may take longer than others. We do not ship on Saturdays, Sundays, or holidays.

Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 10 days after placing your order.

Delivery
Please allow at least a week for your order to be dispatched depending on whether your item is in stock. Delivery dates cannot be guaranteed and may be disrupted by issues beyond the control of Moriartys.ie (including, for example, interruptions of our transportation systems or the services provided by our carriers, your bank or credit card).

Customs
When ordering goods from Moriartys.ie for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Moriartys.ie, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Christmas Deliveries
Christmas is a time when there’s most pressure on delivery & courier companies. We will do our best to fulfil and have your order delivered for Christmas, but please allow at least 2 weeks to give yourself the best chance of not being disappointed. We cannot guarantee delivery.

All Moriartys.ie prices are quoted in Euro and your credit card company will calculate the exchange rate automatically. Moriartys/ie provide a currency convertor. Conversions are estimated based on data from the Open Source Exchange Rates API with no guarantee whatsoever of accuracy. The Open Exchange Rates API provides hourly-updated exchange (forex) rates, relative to US Dollars.

For more information, please email info@moriartys.ie

Returns & Exchanges
We offer 2 methods to return and exchange items within 30 days if purchased online.

1. Mail us back the item with your own trackable and insured shipping method* to:

Moriartys,
Gap of Dunloe,
Beaufort, Killarney,
County Kerry,
Ireland

Please make sure you mark it clearly for this address and enclose a copy of the delivery docket and the reason for returning. Returns must be made within 30 days.

*The cost of return shipping must be prepaid at the point of return.
Moriartys are not responsible for customer returns that are not received.

2. Merchandise can also be returned to Moriartys Gap of Dunloe store with the original packing list strictly within 30 days. Please bring return items in original product packaging to help expedite the return or exchange process.

To return store-bought merchandise:

As our stores carry many more items than we offer online, we cannot accept these returns through Moriartys online store. Please return your items to the store where you purchased them, or to the store closest to your home.

Returns

If you are not satisfied with your purchase for any reason, please let us know and we will try to take care of you. All returns must be within 30 days. However the cost of returning items to us is always the responsibility of the purchaser.

Refund process

Your refund will be credited back to the original method of payment. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.

The value of returns, exchanges or refunds is the value at the time of purchase.

For more information, please email info@moriartys.ie