Order fulfilment & dispatch
We ship from Ireland using An Post postal service.
Processing time: 1–2 working days after your order is placed. (Working days are Monday–Friday, excluding public holidays in the dispatching country.)
Dispatch: All orders are tracked.
Delivery estimates
These timeframes are estimates and may vary due to customs, carrier delays, weather, or peak seasons.
| Destination | Estimated delivery time |
|---|---|
| Ireland | 3–5 working days |
| United Kingdom | 5–10 working days |
| Europe | 5–10 working days |
| USA, Australia & Rest of World | 10–20 working days |
Delivery Costs
Shipping costs vary depending on your chosen purchase method (online or in-store). The applicable delivery fee will be calculated and displayed at checkout before payment is completed.
Import Duty & Taxes
International orders may be subject to duties, fees, and import taxes determined by your local customs authority. These charges must be paid to your local courier or government agency to receive your order. Moriarty’s Irish Gifts does not collect these fees. These charges are the customer’s responsibility. Moriarty’s Irish Gifts is not responsible for delays caused by customs processes.
Shipping to the USA – Customs & Import Fees
Orders shipped to the United States may be subject to customs duties, tariffs, or taxes set by U.S. Customs and Border Protection. These charges are not included in your order total or shipping fee.
Any customs or import fees must be paid by the recipient.
Customs checks may cause delivery delays.
Lost, delayed, or damaged parcels
Lost order: If your package hasn’t arrived within 30 days of the expected delivery date, contact info@moriartys.ie with your order number. We’ll investigate with the carrier and resolve in line with our Returns & Refunds Policy.
Delayed: Delays can occur outside our control, but we’ll liaise with the carrier and keep you updated.
Damaged: Email info@moriartys.ie within 48 hours of delivery with clear photos of the outer packaging and contents so we can assist promptly.
Refused or undeliverable shipments
If a parcel is returned to us as undeliverable, uncollected, or refused:
Original shipping charges are non-refundable.
Additional shipping fees may apply to resend the order.
Questions
We’re here to help. Contact info@moriartys.ie and we will assist you.